Below is a strong, zero-tolerance Anti-Counterfeit Policy written specifically for VOWLOO.COM, aligned with your luxury-only, curated multi-vendor marketplace serving UAE, Africa & EMEA.

This page is essential for brand trust, legal protection, and luxury credibility and should be linked from Authenticity & Trust, Seller Agreement, and the footer.

Anti-Counterfeit Policy

Zero Tolerance for Counterfeits

At Vowloo, authenticity is fundamental.
We operate a strict zero-tolerance policy against counterfeit, replica, fake, or unauthorized luxury goods.

Any form of counterfeit activity is strictly prohibited on the Vowloo platform.

What Is Considered Counterfeit

Counterfeit items include, but are not limited to:

• Replica or imitation goods

• Unauthorized copies of branded products

• Items bearing counterfeit trademarks or logos

• Products falsely represented as authentic luxury items

• Goods made or sold without brand authorization

Terms such as “replica,” “inspired,” “AAA,” or “mirror copy” are not permitted on Vowloo.

Seller Obligations

All sellers on Vowloo must:

• Sell only authentic luxury items

• Accurately represent brand names and product details

• Provide proof of authenticity or sourcing upon request

• Comply with brand intellectual property rights

Sellers are fully responsible for the authenticity of all items they list.

Pre-Loved Luxury & Authentication

For Pre-Loved Luxury items:

• Condition and authenticity must be clearly disclosed

• Proof of authenticity may be requested at any time

• Items suspected to be counterfeit are subject to immediate review

Failure to provide satisfactory proof may result in removal or account termination.

Prohibited Practices

The following actions are strictly prohibited:

• Listing counterfeit or replica goods

• Using misleading language to suggest authenticity

• Selling items without legal right or authorization

• Circumventing Vowloo’s verification or review processes

• Re-listing removed or flagged items

Reporting Counterfeit Items

If you believe an item on Vowloo is counterfeit:

• Email support@vowloo.com

• Include the product link, order number (if applicable), and details of concern

• Provide supporting evidence where possible

All reports are reviewed promptly and confidentially.

Enforcement & Consequences

Vowloo reserves the right to:

• Immediately remove suspected counterfeit listings

• Suspend or permanently terminate seller accounts

• Withhold payouts related to counterfeit transactions

• Report violations to relevant authorities or brand owners

• Pursue legal action where appropriate

Enforcement actions are taken at Vowloo’s sole discretion.

Buyer Protection in Counterfeit Cases

If a purchased item is proven to be counterfeit:

• Buyers are eligible for resolution under Vowloo’s Buyer Protection and Returns & Refund Policy

• Sellers may be required to refund the full purchase amount

• The seller may face permanent removal from the platform

Brand & Intellectual Property Rights

Vowloo respects the intellectual property rights of luxury brands and designers.

Brand owners or authorized representatives may submit notices of infringement to:
📧 copyright@vowloo.com

Our Commitment

Vowloo is committed to:

• Maintaining a trusted luxury marketplace

• Protecting buyers from counterfeit goods

• Supporting legitimate luxury brands and designers

• Enforcing strict authenticity standards across the platform

Contact Us

For questions or reports related to counterfeits:
📧 support@vowloo.com
🌐 www.vowloo.com

VOWLOO

Global Luxury. Curated.

OPTIONAL SHORT VERSION (Footer / Badge)

Vowloo enforces a zero-tolerance policy against counterfeit and replica goods.

If you want next, I can:

• Draft a Pre-Loved Condition Grading Guide

• Create a Brand Owner Reporting Form

• Add Seller Penalties Matrix

• Align policy language with UAE IP law

Just tell me what’s next.